Shipping Policy
Shipping Policy
At [Your Store Name], we are committed to providing our customers with the best shopping experience possible. Below you’ll find our shipping details, including information on processing times, shipping methods, and delivery times. If you have any questions, feel free to reach out to our customer support team at calmtrendyvibes@gmail.com.
Order Processing Time
- Processing Time: All orders are processed within 1-2 business days (Monday through Friday, excluding holidays). You will receive a notification once your order has shipped.
- Note: Orders placed on weekends or public holidays will be processed the next business day.
- Order Confirmation: Once your order is placed, you will receive an email confirmation with your order details. This does not mean your order has shipped.
Shipping Methods and Rates
Shipping rates vary per product.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your shipment on our website or through the shipping carrier’s tracking page.
Missing or Damaged Items
- If your order is missing an item, or if any of the items are damaged upon arrival, please contact us within 48 hours of receiving your package. We will do everything we can to resolve the issue as quickly as possible.
- You can reach our customer support team at calmtrendyvibes@gmail.com.
Shipping Delays
While we strive to deliver all orders on time, certain circumstances such as weather conditions, holidays, or other unforeseen factors may cause delays. In such cases, we will inform you as soon as possible.
Lost or Stolen Packages
- Calm Trendy Vibes is not responsible for lost or stolen packages once the tracking number shows that the package has been delivered.
- If you suspect that your package has been lost or stolen, please contact the shipping carrier directly for assistance.
Change of Shipping Address
If you need to change the shipping address for an order, please contact us as soon as possible at calmtrendyvibes@gmail.com. Once the order has been processed or shipped, we may not be able to make changes to the shipping address.
Free Shipping Offers
We occasionally offer free shipping promotions on orders over a certain amount. Please check our website or subscribe to our newsletter for updates on current offers.
Contact Us
If you have any questions about our shipping policies, need assistance with an order, or have any other concerns, please feel free to reach out to us at:
- Email: calmtrendyvibes@gmail.com
- Phone: 862-250-2262
Thank you for shopping with us at Calm Trendy Vibes!